If your printer does not have an input tray guard, skip to the next step. If the self-test report does not print , continue with the next solution. The Virtual Agent is currently unavailable. Originally Posted by pbcopter. Originally Posted by pbcopter What is the exact model of your printer? The print side, or shiny side, of the paper is not loaded in the tray face down. Here’s where you can download Free!

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Welcome to HP Customer Support – Samsung Printers

photosmarr Already have an C100 account? I had previously asked HP to let me know when a driver was available, but they have not. Make sure that the stack of paper contains no fewer than 10 sheets and no more than 25 sheets of paper. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.

Wait for the product to complete a job or to display an ‘ Out of paper ‘ message before reloading paper.

HP Photosmart C3100 All-in-One Printer series

The paper might not have been loaded far enough into the product. How to print a self-test report. Press and hold the Power button, press the Cancel button three times, press the Start Copy Color button eight times, release the power button.


Modify your browser’s settings to allow Javascript to execute. I have tried all three.

HP Photosmart P driver – Page 5 – Windows 7 Help Forums

Click OK from the Print dialog box to start the print job. Follow these steps to perform a reset. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report.

The Driver Update Tool is a utility that contains more than 27 million official drivers for all hardware, including hp inkjet printer driver.

Product sold by third party: Apple makes no representations regarding third-party website accuracy or reliability. If the document does not printcontinue with the next solution. Selenium WebDriver fits in the same role as RC did, and has incorporated the original 1.

Hopefully I can stop booting back to the XP drive to run things in the near future, this puts me one step closer. If the self-test report printstry printing the original document again. You might need a flashlight to illuminate the area. If you find pjotosmart in the paper path, skip to the section on cleaning the rollers. When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product.

Clean the rollers from the printer control x1000 Before you can start the clean ink smear process, you need to clean the rollers from the printer control panel. Maximum character limit is Some models are represented by the number of a model series. Check the condition of the paper, and then reload it Paper feed issues might result from dusty, torn, wrinkled, wet, or folded paper in the tray.


From the Media drop-down, select the paper type that matches the paper you have loaded in the product. Even small pieces of paper can cause paper feed issues. The serial number provided does not match the previously selected product.

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If the self-test report prints, but the original document does notcontinue to the next solution in this document. This product was designated to be returned to HP. Load at least 10 sheets of paper into the tray, but do not ;hotosmart the tray.

Press the swab against the rollers and rotate them upward with your fingers. This printer based on the thermal inkjet technology with an Image enhancement technology. This feature of the product helps to avoid wasting ink and paper if the paper is not what you expected.